Nowadays, companies rely more than ever on processes to achieve profitability targets. Processes are implemented for operational activities across all organisational departments, such as production, sourcing, HR, sales and after-sales.
Generally, complex products and services require carefully defined processes. Defining, adapting and optimising processes will all contribute to boosting the company’s efficiency, productivity and customer orientation.
Our expertise lies in:
- In-depth process, stakeholder and cost analysis.
- Establishment of new processes.
- Optimisation of existing processes.
- Development and implementation of sustainable improvement measures.
- Definition of process relevant KPIs, in order to steer and evaluate developments.
- Develop coaching in correlated aspects, such as Change Management, Presales, Sales and Aftersales Optimisation, Value Chain Analysis and Managing by KPIs.